Federated Mutual Insurance Company

  • Life & Annuity Customer Service Representative

    Job Locations US-MN-Owatonna
    Job ID 2018-2217
    Customer Service
  • Job Details

    In this position you will provide sales and support recommendations to clients and Federated Sales Representatives on coverage/product options for life, annuity, and disability income products. We are looking for someone with effective and energetic phone skills, problem solving, and attention to detail combined with a genuine desire to help others and create an exceptional customer experience. No prior insurance experience is required and we will support you in obtaining a Life, Disability, and Group Health Producer license.


    Qualifications Needed:

    • Two years post-secondary education or equivalent experience in customer service
    • Minimum of 2 years’ work experience in customer service or business demonstrating the ability to communicate professionally with a variety of people, as well as, work under pressure and adapt quickly to changes
    • Strong computer skills in Microsoft Office programs 
    • Ability to work with multiple computer applications while demonstrating speed, accuracy, and high attention to detail

    About Us

    At Federated Insurance we have a unique culture that values both our clients and our employees. The success of our client is our mission! As an employee you will be surrounded, encouraged and supported by others who believe in what we do - and how we do it - matters. You will experience on-the-job learning and a "promote from within" environment. You will be recognized for your contributions with exceptional rewards that support you. Join a culture where our employees spend countless hours volunteering with non-profit organizations in their communities and donate thousands of dollars toward community and social betterment. With the diversity of over 450 jobs - you are bound to find a place to land and grow! Insurance = Opportunities.


    Join us and "Be Part of Something Bigger!"


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