Federated Mutual Insurance Company

  • Customer Service Representative

    Job Locations US-MN-Owatonna
    Job ID 2018-2245
    Customer Service
  • Job Details

    As a Representative, you will work directly with customers and sales representative to answer questions, fulfill service requests and advice on insurance and pricing options. We are looking for someone with effective and energetic phone skills, problem solving and prioritizing skills, combined with a genuine desire to help others and create an exceptional customer experience. An insurance background is not required - we provide excellent training!


    Minimum Qualifications:

    • Two-year degree or equivalent experience
    • Excellent communication and interpersonal skills
    • Minimum of 3 years' work experience in customer service or business
    • Ability to work well under pressure and adapt quickly to changes
    • Ability to work effectively in a team environment
    • Strong keyboarding skills and ability to work with multiple computer applications

    About Us

    At Federated Insurance we have a unique culture that values both our clients and our employees. The success of our client is our mission! As an employee you will be surrounded, encouraged and supported by others who believe in what we do - and how we do it - matters. You will experience on-the-job learning and a "promote from within" environment. You will be recognized for your contributions with exceptional rewards that support you. Join a culture where our employees spend countless hours volunteering with non-profit organizations in their communities and donate thousands of dollars toward community and social betterment. With the diversity of over 450 jobs - you are bound to find a place to land and grow! Insurance = Opportunities.


    Join us and "Be Part of Something Bigger!"


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