Federated Mutual Insurance Company

  • Credit Correspondent

    Job Locations US-MN-Owatonna
    Job ID 2018-2283
  • Job Details

    As a Credit Correspondant, you will provide customer service to policyholders and marketing representative regarding unpaid balances and billings. If you have strong communication skills, like to problem solve, and have a flexible work style, this may be an opportunity for you!



    • Assess and determine how to resolve billing differences or unpaid balances
    • Communicate effectively in gathering information and responding positively with customers
    • Manage work flows and follow through on open issues to completion
    • Handle unresolved credit balances, including the issuing of checks to policyholders
    • Initiates submission of unpaid balances to collection agency after previous Company attempts to collect unpaid balances


    • Prefer two-year degree in Accounting or Business
    • Minimum of 2-years work experience in accounting or business demonstrating strong cusmter service and math skills, preferred
    • Basic Microsoft Office skills including: Word, Excel and Outlook
    • Ability to memorize/recall information quickly

    About Us

    At Federated Insurance we have a unique culture that values both our clients and our employees. The success of our client is our mission! As an employee you will be surrounded, encouraged and supported by others who believe in what we do - and how we do it - matters. You will experience on-the-job learning and a "promote from within" environment. You will be recognized for your contributions with exceptional rewards that support you. Join a culture where our employees spend countless hours volunteering with non-profit organizations in their communities and donate thousands of dollars toward community and social betterment. With the diversity of over 450 jobs - you are bound to find a place to land and grow! Insurance = Opportunities.


    Join us and "Be Part of Something Bigger!"


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