Federated Mutual Insurance Company

  • Claims Representative

    Job Locations US-GA-Atlanta | US-IN-Indianapolis | US-KS-Overland Park | US-TX-North Richland Hills | US-MN-Edina | US-MN-Owatonna | US-AZ-Glendale | US-CA-Rancho Cordova | US-FL-Tampa
    Job ID 2018-2347
    Category
    Claims
  • Job Details

    As a claims representative, you deliver on our promise to resolve claims. You are a source of knowledge and comfort during difficult times. Whether faced with the destructive aftermath of a natural disaster or the responsibility to provide income to injured employees, you help clients through the claims process. You also support them as they rebuild their businesses and resume their lives. Federated provides a defined training program to teach you the fundamentals of commercial claims and prepare you to serve clients.

    Responsibilities

    • Work with clients, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
    • Explain policy coverage to clients and third parties.
    • Gather evidence and document facts relating to claims.
    • Determine the value of damaged items.
    • Negotiate settlements with clients or third parties.
    • Resolve claims, which may include paying, setline, or denying claims, defending policyholders in court, compromising, or recovering outstanding dollars.

    Minimum Qualifications

    • A four-year degree in a business-related field or equivalent business-related experience
    • Prefer two years customer service experience
    • Strong analytical, computer and time management skills
    • Excellent written and verbal communication skills
    • Must be legally authorized to work in the United States and not require employer visa sponsorship now or in the future

    About Us

    At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

     

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