Federated Mutual Insurance Company

Field Property Claims Representative

Job Locations US-Remote
Job ID 2023-4632

Who is Federated Insurance?

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

 

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our values and commitment to diversity and inclusion.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

What Will You Do?

As an Field Property Claims Adjuster, you will investigate, evaluate, negotiate and resolve predominately property claims in a fair, prompt and equitable manner. You are a source of knowledge and comfort during difficult times. When faced with the destructive aftermath of a natural disaster, you help clients through the claims process. You also support them as they rebuild their businesses and resume their lives. Federated provides a defined training program to teach you the fundamentals of commercial claims and prepare you to serve clients.

 

This is a home-based position with travel by car and/or plane frequently, including frequent overnight travel.

 

Due to the travel involved, this employee must be living, or planning to relocate, within 1 hour of a major airport.

Responsibilities

  • Evaluates claims, determines the validity of coverage, conducts necessary investigation, and appraises damage.
  • Explain policy coverage to clients and third parties.
  • Secures proper settlement documentation. Determines and authorizes settlement payments based on the results of the investigation and the determination of coverage/liability.
  • Determine the value of damaged items.
  • Negotiate settlements with clients or third parties.
  • Conducts field investigations. Makes recommendations for the resolution of claims exceeding authority limits.
  • Retains the services of and collaborates with outside experts such as medical specialists, appraiser, and engineers when deemed necessary to secure all relevant facts for proper evaluation of claims.
  • Negotiates directly with claimants and/or their attorneys to effect binding settlements. Attends hearings and trials to evaluate testimony.

Minimum Qualifications

  • A four-year degree in a business-related field or equivalent experience in property and casualty claims handling
  • Demonstrate the ability to proficiently and effectively manage work with minimal work direction
  • Strong analytical, computer and time management skills
  • Excellent written and verbal communication skills
  • Valid driver’s license and acceptable driving record

Physical Demand / Work Environment

  • Travel by car and/or plane frequently, including overnight and occasional multi-night travel
  • Occasionally adjust work schedule and/or work extra hours including evenings and weekends.
  • Ascend/descend a ladder
  • Lift, push and pull items weighing 60 pounds
  • Operate a variety of power equipment
  • Must have physical mobility, vision, and hearing necessary to traverse and evaluate claims damage

Salary: $66,200-$91,700 (Starting salary will be determined based on skills and experience.)

 

What We Offer

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You

Employment Practices

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

 

If California Resident, please review Federated's enhanced Privacy Policy.

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