At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our values and commitment to diversity and inclusion.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

Do you enjoy helping people through great customer service and managing a variety of tasks efficiently?  Then the Life Case Manager may be the job for you!

As a Life Case Manager, you will review, evaluate and process new Life and Disability Income transactions and will work closely with our Sales Representatives, Underwriters and insureds. We are seeking a team player with effective phone skills and a high attention to detail. 

 Additional Responsibilities:

• Serve as the first point of contact for Sales Representatives regarding updates and pending policy change requests.
• Review and evaluate new Life and Disability Income applications to ensure information is complete and accurate. 
• Own and review case information to identify appropriate action to keep the case moving and adapting quickly to changes.
• Review underwriting information to determine if changes are needed before generating policy changes.
• Calculate premiums and coordinate assembly of the policy documents for the Sales Representative to deliver to the client.
• Provide back up support to other Life Case Managers as needed.

 Minimum Requirements:

• High School diploma or GED
• One year of general business environment experience demonstrating strong problem-solving, attention to detail and multi-tasking skills.
• Proficient with Microsoft Office including: Word, Excel, Outlook and Power-Point.
• Customer service phone skills and the ability to memorize/recall information quickly. 
• Ability to work with multiple computer applications, while demonstrating speed, accuracy, and a high attention to detail.
• An unquestioned ability to retain confidential business and personnel information.

No insurance experience is required.

The starting pay for this position is $21.60 per hour.

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. 

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

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