At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our values and commitment to diversity and inclusion.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

We are seeking creative, team-oriented individuals with a passion for leveraging technology to solve business challenges. As a Systems Developer on our highly collaborative support team, you will enhance business processing efficiency through technical support, coding fixes and enhancements, process improvements, and innovative solutions for Federated’s core policy administration system, PolicyCenter.

Responsibilities

• Troubleshoot, debug, and maintain existing software and systems.
• Analyze requirements, create and/or modify code, and implement solutions to correct problems and meet business needs.
• Monitor and analyze patterns in support issues and create mechanisms to prevent problems before they occur.
• Identify and implement support automation and process improvements.
• Strategize issue resolution plans with business stakeholders.
• Collaborate with and inform various business and IT stakeholders of progress and issues related to assigned work.
• Utilize support experience to advance team education on business processes and surrounding systems and integrations interconnected to PolicyCenter.
• Research and define best practices and standards to apply to PolicyCenter support.
• Educate and empower business stakeholders and first-level Help Desk support to correct production problems faster.
• Develop test cases, cycles, and scripts for specific tests. Conduct unit, system, regression, and acceptance testing.
• Create, maintain, and interpret automated tests and results.
• Develop and maintain an understanding of the insurance business to identify innovative tactical and strategic opportunities and implement solutions to improve systems, processes, and services.

Technical Skills and Qualifications

• Four-year degree with a preferred major in a computer-related field or equivalent experience.
• Proficiency in Java or other object-oriented programming languages.
• Strong troubleshooting and problem-solving skills are essential.
• Experience with PolicyCenter is preferred, but not required.
• Familiarity with Git and Azure DevOps is preferred, but not required.
• Strong computer knowledge.
• Excellent Microsoft Office skills.

Professional Skills

• Highly collaborative and communicative.
• Ability to work in fast-paced environment of high transparency and accountability.
• Strong interpersonal skills with the ability to communicate effectively and establish productive working relationships.
• An unquestioned ability to retain confidential business and personnel information.

Pay range is $76,800 - $105,000. Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information can be discussed with a member of the Recruiting team.

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. 

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

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