At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our values and commitment to diversity and inclusion.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

If you have strong communication skills, like to problem solve, and enjoy working in a team environment, this may be an opportunity for you!

As a Mail Audit Specialist you will communicate with customers, internal and external, regarding audit information and its application in determining accurate pricing for the coverages.

Responsibilities:

• Requests and evaluates information received from customers to accurately assess appropriate insurance premium determination in the audit process.
• Identifies missing, incorrect, unusual or atypical audit information received through the mail audit and communicates with customers regarding discrepancies.
• Communicates with internal and external customers regarding audit status, results and actions.
• Maintains knowledge of company premium audit policies and procedures, including state specific requirements.

Minimum Requirement:

• High school diploma
• Strong communication skills (both written and verbal)
• Ability to memorize/recall information quickly
• Excellent Microsoft Office skills including: Outlook, Word, and Excel.
• Demonstrate computer knowledge and experience
• An unquestioned ability to retain confidential business and personnel information

Range is $22.10 - $29.90 per hour. Starting salary is $22.10 per hour.

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. 

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhanced Privacy Policy.