Federated Mutual Insurance Company

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Job Locations US-MN-Owatonna
Job ID 2022-3651
As an Actuarial Data Specialist I in our Life department, you will develop and maintain business systems, standards and procedures to ensure efficiency, accuracy, and consistency in policy premium rating. You will also assist in the development of actuarial analysis, reporting, and rate filings.   Additional job duties include: - Develop and maintain statistical systems, policy rating systems, and rating plans. Monitor and verify accuracy of automated policy rating applications. Recommend and initiate enhancements. - Serve as an expert resource to internal and external parties on rating systems and plans. Resolve problems.  - Analyze and coordinate the implementation of changes in rating plans as a result of analysis, Company decisions, and other operational requirements.  Prepare recommendations to Actuarial personnel and consults with other departments regarding rating plan changes.   - Create, update, and validate reports and assist in the actuarial analysis of data for management, ratemaking, and reserving purposes.  - Prepare rate manual pages, exhibits, state forms, and responses to external parties such as state insurance departments and rating bureaus.  Assist in the preparation of advanced exhibits and responses.  - Monitor and test accuracy of data policy rating applications. - Develops, demonstrates and maintains knowledge of department software and data. Qualifications Required: - Four-year degree in business, accounting, mathematics, or computer science or equivalent experience. - Mathematical competence and the ability to understand and utilize computer programming languages. - Strong computer knowledge. Excellent Microsoft Office skills including: Word, Excel, Outlook, and PowerPoint.  Expert knowledge of Microsoft Excel. - An unquestioned ability to retain confidential business information. This position is located in the Owatonna, MN office location.
Job Locations US-MN-Owatonna
Job ID 2022-3720
Internships are a great way to hone your skills in a professional setting. You’ll be exposed to a variety of meaningful projects that may include performing company level experience and rate level studies, collecting and organizing data to create reports, calculating impact of assumption changes on current book of business, and assisting with rating filings and other regulatory reporting. You’ll collaborate with team members daily. Your colleagues want you to learn and succeed, and you’ll benefit from their coaching and feedback. Even better, your contributions will be valued and rewarded – as you will be an important member of our team. This is a full-time summer internship for the summer of 2023.   Qualifications Needed: - Be a junior or senior majoring in Actuarial Science, Math, or Statistics - Have a minimum overall GPA of 3.2 - Have strong computer knowledge including the ability to use Microsoft Excel or equivalent spreadsheet software - Maintain the confidentiality of business and personnel information Benefits: - Financial Compensation - Furnished Housing provided - Subsidized Country Club Membership - Subsidized on-site Fitness Center membership - Participation in Federated's Wellness Program - Free Employees Club Membership
Job Locations US-IN-Indianapolis
Job ID 2021-3210
Do you have 1-5 years’ experience handling auto liability and/or commercial general liability claims and are looking to make a change to work for a company that values work/life balance? Federated Insurance has a career opportunity for you in this office-based Auto and Commercial Liability Claims Adjuster position. No specific state experience is required. Responsibilities - Gather evidence and document claims facts. - Determine the value of damaged items. - Understand and explain insurance policy coverage to clients and third parties. - Negotiate settlements with clients or third parties. - Resolve claims, which may include paying or denying claims. - Communicate with clients, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair, and courteous way. - Occasionally handle defending policyholders in court, compromising, or recovering outstanding dollars. Minimum Qualifications - A four year degree in a business-related field. - 1-5 years’ experience in handling auto or general liability claims. - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills
Job Locations US-Remote
Job ID 2021-3151
As an Auto Damage Appraiser, you will investigate, evaluate, negotiate and resolve auto material damage claims in a fair, prompt and equitable manner. You are a source of knowledge in auto and material damage with a focus on heavy trucks and trailers. When faced with the destructive aftermath of an accident, you help clients through the claims process. Federated provides a defined training program to teach you the fundamentals of commercial claims and prepare you to serve clients.   This is a remote/home-based position that will require travel by car and/or plane frequently. Roughly 50% of your time will be spend traveling. Frequent overnight travel and occasional multi-night travel included. Responsibilities - Evaluates claims, determines validity of coverage, and conducts investigation.  Determines extent of damage through inspection of vehicles and other equipment.  Prepares written estimate of repair costs and/or conducts an investigation to determine actual cash value. - Negotiates directly with clients and third parties. Obtains and evaluates written and recorded salvage bids in total loss cases. Photographs damaged property as necessary to reflect the scope of the damage and the identity of the damaged property. - Documents all investigations conducted and action taken to provide a complete, accurate, and self-sustaining record for future reference. - Keeps technical manuals and electronic reference materials updated. Maintains knowledge of industry developments, repair techniques, and procedures. - Plans and schedules work itinerary to make the most effective use of travel time. Minimum Qualifications - Prefer industry experience with heavy trucks & trailers with an interest in deepening industry and estimating knowledge - Prefer two years’ automotive body experience or vocational training in related field, demonstrating basic understanding of automobile body parts or a four year degree - Must demonstrate the ability to proficiently and effectively manage assigned claims with minimum work direction. Prefer two years customer service experience - Strong analytical, computer and time management skills - Excellent written and verbal communication skills - Valid driver’s license and acceptable driving record Physical Demand / Work Environment - Travel by car and/or plane frequently, including overnight and occasional multi-night travel - Work indoors and outdoors with exposure to noise, heat and/or cold - Occasionally adjust work schedule and/or work extra hours including evenings and weekends. - Must have physical mobility, vision, and hearing necessary to traverse and evaluate claims damage
Job Locations US-MN-Owatonna
Job ID 2021-3321
As a Business Analyst/Commercial Underwriter, your work creates the foundation of our business. We could not protect businesses or provide peace of mind to clients without your expertise. You determine who our clients are and how we can better serve their needs. Your judgement helps us write and retain profitable business. Federated provides paid classroom and hands-on training designed to teach you the fundamentals of underwriting. Responsibilities - Gather and analyze information about a client’s or prospect’s business operations, history and location - Alongside colleagues, decide what products and services the business needs - Decide how much premium must be charged to cover the risk of insuring the business - Offer risk management solutions designed to help the business operate safely and profitably - Become an expert in the political landscape, legal climate, demographics, economy, environment, and competitiveness of your territory - Periodically travel to your territory to gain additional knowledge and work directly with clients and prospects - Use exceptional communication skills to build relationships with colleagues and clients Minimum Qualifications - A four-year degree in a business-related field - Strong analytical, computer and time management skills - Excellent written and verbal communication skills   This position is located in our Owatonna, MN office. 
Job Locations US-AZ-Glendale
Job ID 2022-3676
As a Business Processing Specialist, you will work within multiple computer systems setting up new client accounts, updating existing client information, and creating a quality product. We are seeking individuals with an ability to troubleshoot, strong attention to detail, and a flair for handling multiple tasks efficiently and accurately are valuable assets.Insurance experience not required – we provide exceptional training!   Additional Qualifications Needed: - A two-year degree or equivalent experience in a general business environment - Strong computer skills in Microsoft Office programs and the ability to navigate several different systems - Strong organizational skills and adaptability to changing priorities - A proven track record of being a problem solver who takes initiative and works well in a team environment - Attention to detail and accurate task completion The pay for this position is $21 per hour.  We are looking to add 6 new teammates to join our growing Business Processing Specialist team in our Glendale, Arizona office. You will go through a 12-week classroom training program that begins on June 6, 2022.  The hours during training are 7:00 am – 3:30 pm.
Job Locations US-MN-Minneapolis
Job ID 2022-3691
As a business safety consultant, you will help business owners across the nation develop safe and productive work environments. Business owners will look to you for help when developing a safety and risk management program. Your efforts will help keep their employees safe and manage their insurance costs. Responsibilities - Perform on-site consultations to advise clients on ways to reduce risk - Evaluate risks and provide survey information needed to make acceptability and pricing decisions - Develop, apply, and maintain working knowledge of Company risk management technical policies and procedures and demonstrate understanding of the property/casualty insurance business - Manage workload in assigned territory Minimum Qualifications - A four-year degree in a business-related field - Prefer experience with insurance loss control, occupational or industrial safety, risk management, or fire prevention - Possessing or currently pursuing the Associate in Risk Management (ARM) or other Risk Management Related Designation - Strong computer, time management, written and verbal communication skills - Willingness to relocate - Overnight travel up to 7 nights per month - Valid driver’s license and acceptable driving record
Job Locations US-NC-Raleigh
Job ID 2022-3555
As a business safety consultant, you will help business owners across the nation develop safe and productive work environments. Business owners will look to you for help when developing a safety and risk management program. Your efforts will help keep their employees safe and manage their insurance costs. Responsibilities - Perform on-site consultations to advise clients on ways to reduce risk - Evaluate risks and provide survey information needed to make acceptability and pricing decisions - Develop, apply, and maintain working knowledge of Company risk management technical policies and procedures and demonstrate understanding of the property/casualty insurance business - Manage workload in assigned territory Minimum Qualifications - A four-year degree in a business-related field - Prefer experience with insurance loss control, occupational or industrial safety, risk management, or fire prevention - Possessing or currently pursuing the Associate in Risk Management (ARM) or other Risk Management Related Designation - Strong computer, time management, written and verbal communication skills - Willingness to relocate - Overnight travel up to 7 nights per month - Valid driver’s license and acceptable driving record
Job Locations US-GA-Atlanta
Job ID 2021-3378
Customer-focused, source of knowledge and comfort, desire to help, professional, self-motivated – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.   No previous insurance or claims experience needed!   Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients. Responsibilities - Work with policyholders, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way. - Explain policy coverage to policyholders and third parties. - Complete thorough investigations and document facts relating to claims. - Determine the value of damaged items or accurately pay first party property loss benefits. - Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars. Minimum Qualifications - A four year degree in a business-related field - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, equipment dealerships, equipment rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills - Leadership experience is a plus
Job Locations US-MN-Edina
Job ID 2022-3738
Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.   No previous insurance or claims experience needed!   Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients. Responsibilities - Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way. - Explain policy coverage to policyholders and third parties. - Complete thorough investigations and document facts relating to claims. - Determine the value of damaged items or accurately pay medical and wage loss benefits. - Negotiate settlements with policyholders and third parties. - Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars. Minimum Qualifications - A four year degree in a business-related field - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills - Leadership experience is a plus
Job Locations US-AZ-Glendale
Job ID 2022-3704
Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.   No previous insurance or claims experience needed!   Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients.   Responsibilities - Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way. - Explain policy coverage to policyholders and third parties. - Complete thorough investigations and document facts relating to claims. - Determine the value of damaged items or accurately pay medical and wage loss benefits. - Negotiate settlements with policyholders and third parties. - Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars. Minimum Qualifications - A four year degree in a business-related field - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills - Leadership experience is a plus
Job Locations US-IN-Indianapolis
Job ID 2021-3371
Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.   No previous insurance or claims experience needed!   Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients. Responsibilities - Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way. - Explain policy coverage to policyholders and third parties. - Complete thorough investigations and document facts relating to claims. - Determine the value of damaged items or accurately pay medical and wage loss benefits. - Negotiate settlements with policyholders and third parties. - Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars. Minimum Qualifications - A four year degree in a business-related field - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills - Leadership experience is a plus
Job Locations US-KS-Overland Park
Job ID 2022-3715
Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.   No previous insurance or claims experience needed!   Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients. Responsibilities - Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way. - Explain policy coverage to policyholders and third parties. - Complete thorough investigations and document facts relating to claims. - Determine the value of damaged items or accurately pay medical and wage loss benefits. - Negotiate settlements with policyholders and third parties. - Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars. Minimum Qualifications - A four year degree in a business-related field - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills - Leadership experience is a plus
Job Locations US-CA-Rancho Cordova
Job ID 2022-3739
Customer-focused, source of knowledge and comfort, desire to help, professional, self-motivated – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.   No previous insurance or claims experience needed!   Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients. Responsibilities - Work with policyholders, attorneys, and others to ensure claims are resolved in a prompt, fair and courteous way. - Explain policy coverage to policyholders and third parties. - Complete thorough investigations and document facts relating to claims. - Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars. Minimum Qualifications - A four year degree in a business-related field - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, equipment dealerships, equipment rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills - Leadership experience is a plus
Job Locations US-TX-North Richland Hills
Job ID 2022-3732
Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after an injury.   No previous insurance or claims experience needed!   Federated provides an exceptional training program to teach you the fundamentals of workers’ compensation claims and will prepare you to assist clients. Responsibilities - Complete thorough investigation of the alleged work injury and document claims facts. - Determine the value of injury and establish appropriate case reserves. - Complete claim determination to identify if injury was work related. - Accurately pay medical and wage loss benefits. - Initiate return to work discussions with the employer. - Negotiate settlements with the injured employee or attorney. - Communicate with employer, employee, physician, attorney and others to ensure claims are resolved in a prompt, fair, and courteous way. Minimum Qualifications - A four year degree in a business-related field - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills - Management and leadership experience a plus  
Job Locations US-MN-Owatonna
Job ID 2021-3236
As a claims adjuster, you deliver on our promise to resolve claims. You are a source of knowledge and comfort during difficult times. Whether faced with the destructive aftermath of a natural disaster or the responsibility to provide income to injured employees, you help clients through the claims process. You also support them as they rebuild their businesses and resume their lives. Federated provides a defined training program to teach you the fundamentals of commercial claims and prepare you to serve clients. Responsibilities - Work with clients, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way. - Explain policy coverage to clients and third parties. - Gather evidence and document facts relating to claims. - Determine the value of damaged items. - Negotiate settlements with clients or third parties. - Resolve claims, which may include paying, setline, or denying claims, defending policyholders in court, compromising, or recovering outstanding dollars. Minimum Qualifications - A four-year degree in a business-related field or equivalent business-related experience - Prefer two years customer service experience - Strong analytical, computer and time management skills - Excellent written and verbal communication skills
Job Locations US-MN-Owatonna
Job ID 2022-3690
If you have strong communication skills, like to problem solve, and enjoy working in a team environment, this may be an opportunity for you!   As a Client Audit Specialist you will communicate with customers, internal and external, regarding audit information and its application in determining accurate pricing for the coverages.   Responsibilities: - Requests and evaluates information received from customers to accurately assess appropriate insurance premium determination in the audit process. - Identifies missing, incorrect, unusual or atypical audit information received through the mail audit and communicates with customers regarding discrepancies. - Communicates with internal and external customers regarding audit status, results and actions. - Maintains knowledge of company premium audit policies and procedures, including state specific requirements. This position pays $21 per hour.   Minimum Requirement: - Strong communication skills (both written and verbal) - Ability to memorize/recall information quickly - Excellent Microsoft Office skills including: Outlook, Word, and Excel. - Demonstrate computer knowledge and experience - An unquestioned ability to retain confidential business and personnel information
Job Locations US-FL-Tampa
Job ID 2022-3636
Do you have 1-5 years’ experience handling auto liability and/or commercial general liability claims and are looking to make a change to work for a company that values work/life balance? Federated Insurance has a career opportunity for you in this office-based Commercial Auto and Liability Claims Adjuster position. No specific state experience is required. Responsibilities - Gather evidence and document claims facts. - Determine the value of damaged items. - Understand and explain insurance policy coverage to clients and third parties. - Negotiate settlements with clients or third parties. - Resolve claims, which may include paying or denying claims. - Communicate with clients, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair, and courteous way. - Occasionally handle defending policyholders in court, compromising, or recovering outstanding dollars.   Minimum Qualifications - A four year degree in a business-related field. - 1-5 years’ experience in handling auto or general liability claims. - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills
Job Locations US-MN-Mankato
Job ID 2022-3744
As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training.    Additional Qualifications Needed: - Two-year degree or equivalent experience - Minimum of three years' customer service experience; prefer one year in a call center or inside sales environment - Strong computer skills with proficiency in Office programs and an ability to work in multiple applications     - Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages - Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.  - Demonstrated problem-solving skills with attention to detail   The pay for this position is $23.50 per hour.  You will go through a 14-week classroom training program that begins on August 1, 2022.  For our Mankato team, training will take place in our Mankato office, which is located directly off of Hwy 14. The hours during training are 7:30 am – 4:00 pm. 
Job Locations US-MN-Owatonna
Job ID 2022-3746
As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training.    Additional Qualifications Needed: - Two-year degree or equivalent experience - Minimum of three years' customer service experience; prefer one year in a call center or inside sales environment - Strong computer skills with proficiency in Office programs and an ability to work in multiple applications     - Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages - Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.  - Demonstrated problem-solving skills with attention to detail   The pay for this position is $23.50 per hour.  You will go through a 14-week classroom training program that begins on August 1, 2022. For our Owatonna team, training will take place in our Owatonna office, which is located directly off of Hwy 14. The hours during training are 7:30 am – 4:00 pm. 

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