Federated Mutual Insurance Company

Job Listings

Click column header to sort

 

 

Search Results Page 1 of 1

Job Locations US-MN-Mankato
Job ID 2021-3279
As an Business Processing Specialist, you will work within multiple computer systems setting up new client accounts, updating existing client information, and creating a quality product. We are seeking individuals with an ability to troubleshoot, strong attention to detail, and a flair for handling multiple tasks efficiently and accurately are valuable assets. Insurance experience not required – we provide exceptional training.  Additional Qualifications Needed: - A two-year degree or equivalent experience in a general business environment - Strong computer skills in Microsoft Office programs and the ability to navigate several different systems - Strong organizational skills and adaptability to changing priorities - A proven track record of being a problem solver who takes initiative and works well in a team environment - Attention to detail and accurate task completion The starting pay for this position is $19.40 per hour. The training class will begin on November 8, 2021 in the Mankato office.  The hours during training are 7:00am-3:30pm.
Job Locations US-MN-Mankato
Job ID 2021-3296
As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients.   No prior insurance experience is necessary - we provide an excellent 16 week training program, starting on October 18th. Your hours during training would be 7:30-4:00, Monday-Friday.    Minimum Requirements: - Two-year degree or equivalent experience - Minimum of three years' customer service experience; prefer one year in a call center or inside sales environment - Strong computer skills with proficiency in Office programs and an ability to work in multiple applications     - Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages - Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.  - Demonstrated problem-solving skills with attention to detail Starting pay is $21.50 per hour.
Job Locations US-MN-Mankato
Job ID 2021-3278
Have a genuine desire to help others?  Do you like problem solving and analyzing information? Then this is the job for you.   As a Specialist working in our Certificate Center, you will be on the front lines of adding value for our clients and sales representatives. This position provides a balance of servicing incoming calls as well as reviewing, analyzing and problem solving client requests.   This includes: - Researching policy information and advising policyholders and Marketing Representatives on coverages, product options, pricing, billing, and appropriate action needed to fulfill service requests. - Creating an exceptional customer experience while communicating complex information, over the phone and in writing. - Collaborating with internal business partners to make decisions that provide the best protection for our clients. - Processing the necessary information to satisfy each request. This is a fast-paced, dynamic position where efficiency and quality are key. Minimum Qualifications - Two-year degree or equivalent experience. - Minimum of 3 years’ work experience in customer service or general business. - Strong keyboarding skills and ability to navigate multiple computer applications simultaneously. - This opportunity is full time, 40 hours per week, and will require overtime flexibility as business needs arise.   - Ability to work well under pressure and adapt quickly to changes. - Ability to work effectively in a team environment. - An unquestioned ability to retain confidential business and personnel information. Many routes to success - We provide 16 paid weeks of in classroom training to establish your insurance knowledge. - Our leadership team is dedicated to helping each person meet their individual career goals. Our focus on continuing education and employee development is second to none. - With experience, you can explore career opportunities in insurance you didn’t know existed.   The starting pay for this position is $21.50 per hour. The training class will begin on October 11 in the Mankato office.  The hours during training are 7:30am-4:00pm.  

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.


Not finding a position that is right for you?
Connect with us by signing up for email alerts for future openings.

Thank you for your interest in a position with Federated Insurance.
Federated verifies the identity and employment eligibility of new employees using E-Verify. Please see the E-verify notifications below in both English and Spanish.

Right to Work
E-Verify Participation

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.